Patients and Visitors: Rehabilitation Hospital

Patients and visitors may quietly use personal cell phones inside the hospital so long as the devices do not interfere with patient privacy or the hospital’s healing environment.

A phone is located in each patient’s room.

Our patients are provided meals approved for their unique health conditions by a team of health care professionals and prepared with each patient’s treatment and recovery in mind.

Visitors to the hospital may purchase snacks or hot meals in the cafeteria, located on the ground level.

Free parking is provided for patients and visitors in parking lots on the hospital campus.

Regular visiting hours are generally from 8 a.m. to 8 p.m. daily. After regular visiting hours, please contact our main line number which will be forwarded to security.

Children under 12 should be accompanied by an adult when visiting the hospital.

Visitors may be required to follow certain procedures, depending on the condition of the patient. The nurse staff will provide specific instructions for visiting these patients.

We restrict plants and flowers in patient-care areas where patients are highly immunosuppressed such as those with cancer or who are recovering from a transplant. Latex balloons are not permitted in any CHI Franciscan Health hospital facility.

Our chaplains are available to address emotional and spiritual issues. Their services include individual and group consultations, prayer support and referrals to spiritual resources upon the patient’s discharge by the hospital.

Complimentary Wi-Fi is available for all patients and families. Users should note the connection is not encrypted and users assume all responsibility for access.

Patient Rights and Responsibilities

Your stay will be reviewed before admission and approved based on medical necessity criteria and will cover most services provided during your inpatient rehabilitation stay, as long as you continue to meet criteria. The Medical Director will evaluate whether you meet these criteria, but this is always subject to Medicare/Insurance review. If there are limitations in your coverage, your case manager will discuss these with you, as well as alternative resources to help meet your needs.

Out-of-pocket expenses that you may incur will depend upon your specific insurance coverage, co-payments, benefits, and eligibility. Most patients may need to purchase durable medical equipment (wheelchair, walker, commode) for discharge needs. Insurance coverage for this equipment varies.

Learn about the financial assistance available through CHI Franciscan Health

Non-Discrimination Policy

As a recipient of Federal financial assistance, CHI Franciscan Health is dedicated to providing services to patients and welcoming visitors in a manner that respects, protects, and promotes patient rights. CHI Franciscan does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of age, race, color, creed, national origin, ethnicity, religion, marital status, sex, sexual orientation, gender identity or expression, physical , mental or other disability, citizenship, medical condition, or any other basis prohibited by federal, state, or local law in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by CHI Franciscan directly or through a contractor or any other entity with which CHI Franciscan arranges to carry out its programs and activities.

Advanced Directives

Reproductive Policy

Admissions Policy