Patients and Visitors

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.

Here you’ll access all the relevant information about the patient experience at Virginia Mason Franciscan Health, from your rights as a patient to where visitors can buy gifts and flowers.

Find care near you

You’ll find our locations throughout Pierce, King and Kitsap counties. No matter where you’re located in the Puget Sound, you can receive excellent care by visiting one of our hospitals or primary and specialty care clinics.

Patient information

How can you obtain your medical records? What are your rights as a patient? What steps do we take to protect your privacy? Learn about:

*Including information about your medical records

Visitor information

An encouraging email or small gift can go a long way in supporting a loved one who is in the hospital. We encourage friends and relatives of our patients to visit when appropriate. In addition, we offer a wide variety of shops where you can purchase gifts such as balloons and flowers.

Gifts and flowers

Contact us

Contact any of our hospitals for location-specific information.
Call 1-888-825-3227 for help finding a provider or to register for an event or class.