How the Continuing Care Network Benefits Your Patients

Outreach nursing education

Nurses at the CCN facilities and agencies are educated by CHI Franciscan to use the best patient care practices.

Accountability

Our accountable care organization (ACO), called Franciscan Northwest Physicians Health Network (FNPHN), will oversee the quality of care and patient satisfaction in our CCN.

Better handoffs

We are improving communication at all points of patient transfer, from hospital to skilled nursing facilities and home health agency care including your primary care provider.

Choice

CMS Conditions of Participation requirements mandate that we offer choice to Medicare beneficiaries. We recognize and support patient and family choice. Patients may choose any skilled nursing facility or home health agency they prefer, regardless of whether or not the facility is part of our Continuing Care Network. As they often look to us to provide options we believe are in the best interest of their loved one, we now have partner entities we can recommend with confidence. Working with these partners will help ensure improved communication and processes at all points of patient transfer, provide better outcomes and value for our patients, and help reduce readmissions to our hospitals.

Patients may ask to speak with a Care Management staff member for more information about the CCN.

For more information about the CCN, please contact:

Maureen Pence, RN, BSN
Director, Clinical Operations and
FNPHN Continuing Care Network Coordinator
253-627-1151
mpence@npnwa.net  

Mark Rake-Marona
Associate Vice President
Franciscan Hospice and Palliative Care
253-534-7026
markrake-marona@chifranciscan.org  

Laureen Tomich, RN, BSN
CHI Franciscan Program Manager - Transitional Care
253-426-6187
laureentomich@chifranciscan.org