Financial Assistance/Discounts for Patients
Catholic Health Initiatives (CHI) understands that paying for emergency and/or medically necessary medical care can be difficult, particularly for patients who lack health insurance. As part of our ongoing commitment to our patients, CHI works hard to help our patients address their financial responsibilities in a way that is fair and sensitive to their circumstances. We have instituted a program designed specifically to help those who find themselves in financial distress.
The CHI Financial Assistance Policy (available in multiple languages) applies to uninsured/underinsured patients who come to our facilities for treatment. This policy provides financial relief to patients who qualify based on a comparison of their financial resources and/or income to Federal Poverty Guidelines. The program is designed specifically for non-elective care patients whose household financial resources and/or income are at or below 300 percent of the Federal Poverty Level.
To qualify for any assistance, uninsured/underinsured patients will be asked to complete a CHI Financial Assistance Application (available in multiple languages) which includes information relating to household income.
We are committed to working with our patients to establish an appropriate payment plan based on the amount due and the patient’s financial status.
If you have questions regarding our policy or applications(s), please call 888-779-6380.
Financial Assistance Application
Financial Assistance Policy
Stewardship Policy No 15 – Financial Assistance
Addendum 1 to Stewardship Policy No 15 – Financial Assistance
Stewardship Policy No 16 - Collections
Self-pay patient discount
To ensure community-wide access to its services, CHI Franciscan Health provides the same average price discount to self-pay patients as it gives to commercial insurance companies.
Currently, self-pay patients receive a 60 percent discount on bills for our hospital services. Payment or satisfactory arrangements must be made within 60 days.
“Self-pay” refers to patients who have the ability to pay for hospital services but lack medical insurance and do not qualify for financial assistance.
This discount does not apply to established prices for self-pay services that are not covered by insurance, such as bariatric surgery and plastic surgery. Also, this discount does not apply to co-pays or deductibles for patients with medical insurance.
For more information about our Self-Pay Patient Discount, please contact our financial counselors at 253-396-6700.