General Information



A cash machine is located on Level 1, near the main lobby and the Gift Shop.


Cell phones and telephones

Patients and visitors may quietly use personal cellular phones inside the hospital so long as the devices do not interfere with patient privacy or the hospital’s healing environment.

A telephone is located in each patient’s room. For local calls, dial 88 and then the phone number. For long-distance calls, dial 0 to reach the operator who will place the call for you. All long distance calls from patients’ rooms are toll-free.

There is a pay phone in the main lobby of the hospital.



Our patients are provided meals approved for their unique health conditions by a team of health care professionals and prepared with each patient’s treatment and recovery in mind.

Cafeteria: Visitors to the hospital may purchase snacks or hot meals in the Cafeteria, located on the Ground Level. The Cafeteria is open for breakfast, lunch and dinner seven days a week.

Cafe Menu February 19-24

Cafe Menu January 29-3

Deli: The Deli is on Level 1, near the main lobby and Admitting Department. It is open Monday through Friday and serves hot and cold foods along with refreshments.

 Tower Deli Cafe Menu February 5 - 11

Tower Deli Menu January 29-3

Lost and found

Lost and found items are taken to the hospital’s Security Office.



Valet: Complimentary valet parking service for both the hospital and the adjacent outpatient center is provided for patients and visitors from 5 a.m. to 9:30 p.m. at the J Street entrance to hospital. The Emergency Department offers 24-hour, Monday – Friday valet parking starting at 6 a.m. Monday through 6 a.m. Saturday.

To retrieve your parked vehicle between 9:30 p.m. and 5 a.m., call the phone number on your ticket and your vehicle will be brought to you at the hospital entrance of your choice. Or contact a hospital security officer by calling 253-426-4888.

Self: Several self-parking locations are located around and near the hospital; each is well marked with signage and within easy walking distance of the hospital and outpatient center. Parking is also available in the outpatient center’s garage, which can be entered between I and J streets, immediately west of the outpatient center.

Additional assistance: If you have a non-emergency need, such as locating a parked car or accessing a locked parking facility, call Security at 253-426-4888.


Visiting hours

Regular visiting hours are generally from 11 a.m. to 8:30 p.m. daily for all areas of the hospital except the Mental Health Unit. Visitors to the Mental Health Unit are welcome generally from 5 p.m. to 8 p.m. Monday through Friday, and from 3 p.m. to 8 p.m. on Saturdays and Sundays or holidays.

After regular visiting hours, visitors to the hospital must enter through the Emergency Services department and check in at the nurse station. From there, a security officer escorts visitors to the patient’s room.

To protect the health of babies, there are times, such as during an epidemic of pertussis (whooping cough), children under 18 years old may not enter the Family Birth Center unless they are siblings of the baby. Thank you for your cooperation.

Children under 12 should be accompanied by an adult when visiting the hospital.

Visitors may be required to follow certain procedures, depending on the condition of the patient. The nurse staff will provide specific instructions for visiting these patients.



Patients and visitors with laptops and other wireless devices will find fast, convenient and free broadband service in the Emergency Services department, cafeteria and select waiting areas.

Users should note the connection is not encrypted and users assume all responsibility for access.