Franciscan Patient Placement Center
A better way to find inpatient care for your patient.
1-855-396-3772 (toll free)
Open 24/7 including holidays
No more calling around to individual hospitals! One central phone number admits your patient to any of our CHI Franciscan Health hospitals. If no Franciscan beds are available, we will locate a bed at another hospital in the community for your patient.
Benefits of Using the Franciscan Patient Placement Center
Streamlined patient placement and communications ensures your patient gets a bed at the right Franciscan hospital with the right level of care. He or she will be seen by a Franciscan Inpatient Team (FIT) provider or appropriate specialist.
Staffed around the clock by highly skilled, registered nurses trained in patient placement. All calls are made on a recorded line for quality assurance.
The FPPC service is available for direct admissions and patient transfers into:
St. Joseph Medical Center, Tacoma
St. Francis Hospital, Federal Way
St. Clare Hospital, Lakewood
St. Anthony Hospital, Gig Harbor
St. Elizabeth Hospital, Enumclaw
Highline Medical Center, Burien
Harrison Medical Center, Bremerton and Silverdale campus
We help coordinate the admission and/or transfer of your patients including:
- direct admits from out-patient settings, ie. provider office, home, clinics
- transfers between our Franciscan hospitals
- transfers from Franciscan to non-Franciscan hospitals
- Transfers from a non-Franciscan hospital to a Franciscan hospital
The FPPC will not coordinate admission or transfer for some circumstances. Please continue to use existing contact protocols for the following:
- observation patients
- code STEMI
- mental health admission
- obstetrics and/or imminent births
- neonatal patients
- rehab admission
How to access the service/admit your patient
Step 1: Before calling, please have ready:
- the best contact number to reach you
- patient’s full name, date of birth, and SSN if possible
- diagnosis and/or chief complaint, reason for transfer
- pertinent medical history, treatments given
- recommendations, concerns, level of care requested
Step 2: Call 855-396-3772 and an FPPC nurse will perform the initial intake. If the line is busy, please leave a message with your call back information and an FPPC nurse will call you as soon as possible.
Step 3: We will arrange and document your handoff communications with an accepting physician.
Step 4: We assign a hospital and a bed for your patient.
Download a PDF FPPC service information flyer for your staff.
Meet our patient placement RN team
All members of the patient placement team are highly experienced registered nurses trained in patient placement.
Our goal is three-fold: to make it easier for you and your staff to locate an inpatient bed for your patient, to improve handoff communications, and to improve the overall patient experience by providing a stress-free transition to the hospital setting.
Use the new Franciscan Patient Placement Center service and tell us what you think
We welcome your comments at any time. Please contact Dione Ryan, Director of Patient Care Systems, at DioneRyan@fhshealth.org or 253-426-6003.