Citrix Access Instructions

To access Epic remotely:

  • If he/she does not have a citrix receiver
  • Go to Google and search:
  • “download citrix receiver (mac or pc)”
  • It is a free download
  • After it is loaded, then he/she can return to the webapps site
  • Launch (click on) the Epic folder icon
  • Launch (click on) the training (PLY) or the hyperspace (PRD) icon
  • Enter the playground with "test identification from class" not his/her personal ID
  • Enter the production environment with their “FHS (CHI) username and password”