About Our Billing

Single Bill with captionIn 2013 many Franciscan medical clinics, St. Anthony Hospital, St. Clare Hospital, St. Francis Hospital and St. Joseph Medical Center transitioned to the same electronic medical record system. This means if you visit one, or more of these facilities, you’ll receive a consolidated bill for the services provided by Franciscan (pictured).

If you visit St. Elizabeth Hospital, Highline Medical Center, the Franciscan clinics in the Highline service area (Burien, Seattle, Tukwila, Vashon Island, Des Moines), Harrison Medical Center or one of the Harrison HealthPartners clinics you will receive a separate bill. Soon these facilities will be operating on the same electronic billing system as the rest of our facilities, but for now, separate bills must be generated for services at these locations.

We’re here to help

If you have questions regarding your Franciscan bill, please call 1-888-779-6380 Monday through Friday from 8 a.m. to 5 p.m.

Bills from other medical providers

It’s important to remember that while you may have been treated at one of our facilities, imaging, lab tests and other services and procedures may have been performed by other groups that regularly provide care for our patients. Many doctors, ambulance companies and labs are separate businesses with their own billing and accounting procedures. Please contact these organizations directly with any questions regarding their bills.

It’s also important to remember that your medical bill will reflect the amount that was not covered by your insurance plan. If you have questions about your insurance coverage, please contact your health plan directly.

Other resources